Ordering
Orders:
You can place an order for our products online. If you experience any difficulty, please email us anytime at questions@truereishi.com
Payment Options:
We accept all major credit cards, including Visa, Mastercard, & Discover.
Sales Tax:
In accordance with state law, sales tax will be charged on all orders delivered in California. You will be able to view the subtotal with sales tax during checkout.
Cancellations:
We try our best to accommodate cancellations should they arise before we ship the product. A cancellation request can be made up to 24 hours after ordering by emailing us at orders@truereishi.com with “CANCELLATION” in the subject line. Please include your name, order number, and the email address associated with the order. Please understand we are unable to offer cancellations once the product has shipped.
Returns:
Due to the nature of edible products, we are unable to offer refunds at this time. However, we always appreciate hearing from you and welcome your feedback. Please email us at orders@truereishi.com with any comments or messages.
Shipping
Shipping Destinations:
We currently ship to all 50 states within the US.
Shipping Options:
Our shipments will be mailed via USPS for all orders in the United States.
Shipping Fee:
Currently, we are pleased to offer complimentary shipping for a limited time. Please email us at orders@truereishi.com if you have any special requests, like express shipping, and we will try our best to accommodate you.
Shipping Times:
We generally process orders within 3-5 business days. Therefore please allow 5-9 business days for arrival, depending on your shipping address.